reporter: Jonathan, 22.6.05I've lost something!!! I was wondering if anyone could help me find it! I was looking for it this morning and it just wasn't anywhere!!
Has anyone seen Customer Service lately?????
I journeyed via Shell Manurewa this morning to gain some needed petrol. Arriving on the forecourt I was confronted by numerous vehicles scattered about, all waiting in anticipation for the vacating of one of the precious pumps. After my, not massive but significant, wait I was able to get into a pump space (and meanwhile more cars were arriving!). I ventured into the shop to find a small queue of persons waiting to pay for their petroleum.
What blew me away, was this... Inside the shop I found, with my very own eyes, 4 people in Shell uniforms.... Not 1.... Not 2.... Not 3.... But FOUR! How can this chaos be created when 4 staff are on shift!!! There was NO ONE on the forecourt, 1 person on the till and the remaining 3 people were standing around laughing while 1 of them stacked KitKats nicely on the shelves!!
I repeat... Has anyone seen Customer Service lately?????